Warm home discount letters sent to households

The Department for Energy Security and Net Zero began sending letters on 22 October 2026 to notify eligible households about a £150 discount on their energy bills. This programme is intended to assist families with the costs of keeping their homes warm during the colder months.

Around six million households in Britain are expected to benefit from the discount this winter. Households should check their mail for these letters, which will continue to be delivered until January 2027.

Most recipients will receive the discount automatically. However, some letters will state that the householder must call a helpline and provide further information to claim the funding. Anyone required to do this must act before 26 February 2027. Minister Polly Billington stated the measure provides “breathing space this winter.”

The government advised households to be cautious regarding potential scams. Residents should only contact their energy supplier through their usual methods. People should avoid clicking on suspicious links or providing financial details via text, email, or unsolicited phone calls.

This scheme will continue to operate through to 2030/31. This support sits alongside other measures, including a VAT cut on electricity bills implemented in October and the removal of £150 of costs from bills earlier this year.